Effective Date: July 10, 2026
F. Rivas Contractor and Cleaning Services, LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to information collected through our website, https://frivasllc.com, and through our communications with you, including phone calls and text messages.
Information We Collect
We collect information you provide directly to us, such as your name, phone number, email address, service address, and details about the service you are requesting when you submit a quote request, contact form, or communicate with us by phone or text. We may also collect limited technical information automatically, such as your IP address and basic usage data, to help our website function properly.
How We Use Your Information
We use the information we collect to respond to your inquiries and quote requests, schedule and provide our cleaning and contracting services, send you appointment reminders and service updates, process payments, and improve our services. We may also contact you regarding your account or ongoing work.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to help the site function properly, remember your preferences, and understand how visitors use the site. Cookies are small data files stored on your device. You can set your browser to refuse cookies or alert you when cookies are being sent; however, some parts of the website may not function properly without them. We do not use cookies or tracking technologies to collect mobile opt-in information, and SMS consent data is never gathered through these technologies.
SMS / Text Messaging
By providing your mobile phone number and opting in, you consent to receive text messages from F. Rivas Contractor and Cleaning Services, LLC related to your service requests, appointment confirmations, reminders, quotes, and account notifications.
- Message frequency varies based on your interaction with us.
- Message and data rates may apply depending on your mobile carrier plan.
- You can opt out at any time by replying STOP to any message. After you reply STOP, we will send one confirmation message and will not send further texts unless you opt in again.
- Reply HELP for assistance, or contact us at (434) 305-6052 or info@frivasllc.com.
- Carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
How We Share Your Information
We do not sell your personal information. We may share information with trusted service providers who help us operate our business (such as scheduling, payment processing, or communication platforms), and only to the extent necessary to provide our services to you. We may also disclose information if required by law. As stated above, SMS opt-in and consent data are excluded from all sharing and will never be shared with third parties.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure.
Your Rights
You may request to access, correct, or delete the personal information we hold about you by contacting us using the details below. You may also opt out of text messages at any time by replying STOP.
Children's Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
F. Rivas Contractor and Cleaning Services, LLC
1913 Cedar Hill Rd A, Charlottesville, VA 22901
Phone: (434) 305-6052
Email: info@frivasllc.com
Website: https://frivasllc.com
